12 Platforms To Create Knowledge Base And Faq For Your Business
Furthermore, this is another way of having saved them time so that they could be confident in taking the necessary action. The knowledge-base is a motivational, educational, and organized guide covering all aspects of your products and service that a customer may interrogate for taking a decision or troubleshooting an issue. Creating a good knowledge base Choosing the KB topics How do you churn topics for your knowledge base? Get started with digging into your database or CRM....