According to Huify, acquiring new customers may cost five times more than retaining an existing one. Customer service software allows you to build better relationships with buyers, so you increase your customer retention rate. This article will cover what customer service software is and list some of the best platforms to increase retention rates. What Are Customer Service Software? Customer service software is a program that helps companies assist customers or people looking to make a purchase....

The overall process is not a piece of cake; it requires effort from every single member of the team to work efficiently and produce a quality project in time. For this, project managers and leaders spend lots of effort coordinating everything. Even one single misinformation or mistake can lead the entire team to suffer the consequences of quality and turnaround times, let alone the business image and company culture. Using a project management tool can save you from these risks and inefficiencies and ensure you complete your project on time with client satisfaction....

Procreate is the most advanced application ever created for mobile devices. With the help of the apple pencil, thousands of possibilities are waiting for you to develop beautiful digital art giving you a real-world experience. We are moving toward a world where digitalization is skyrocketing, from making money digitally to not having to wait in line to get your paycheck cash and get it directly in your account digitally. Now, instead of sketching on a canvas that a person who loves to paint might not always have access to, they can have everything they need in an app called Procreate that fits in your pocket....

What is Drupal? In case you are wondering – Drupal is an open-source CMS that runs on PHP. It’s free and distributed under the GNU General Public License. Drupal was created in 2000 as a way to build small websites. Today, it is on its Version 8 release and powers 2.3% of sites in the world. Drupal ranks 3rd in the list of most popular CMS globally, with WordPress and Joomla holding the top 2 spots....

Many people are keen to purchase an iPhone solely for the camera benefits. While this may sound foolish, it’s not the worst decision for a person whose primary focus is having a phone that can take good-quality photos and videos. A professional DSLR camera 📷 might provide way better camera results. Still, there’s no better feeling than having a phone with a good camera that fits inside your pocket, so you can take this high-quality iPhone camera wherever you go to capture beautiful moments....

It helps in creating and controlling the budget, making major purchase decisions, and also track expenses. Without accounting, your business will always remain a little deficient when it comes to growth. However, accounting can be complicated and time-consuming. Sometimes business owners find it challenging enough to handle the bare minimum tasks like paying bills and keeping track of income, so answering critical questions like “Is my business profitable?” and “Can we make required tax payments?...

What is Backend? The backend is the software that handles the data of a web or mobile application. It contains all the logic to access and manage the data, which ordinary users can’t access. The backend is also responsible for handling web requests and web responses. It is usually known as the part of an app that can’t be seen by the user, and it works intrinsically with the frontend to deliver the final product....

The slightest suspicion that a site is not secure can cause consumers to abandon it entirely. Consumers have a lot in common with friendships: it takes years to gain a friend’s trust, but a single serious mistake can destroy it in seconds. You don’t want that as a business owner. Do you? But small or medium-sized eCommerce businesses do not have the popularity of the large ones, nor do they have inexhaustible budgets to make their sites invulnerable....

Automated code review can be defined as the process of comparing the code against a set of predefined rules or standard guidelines in order to identify common mistakes and bad practices. Reviewing code is important because not everyone writes the code in a similar way. There can be some mistakes in the code written by a developer, or the code might not be well-optimized. To overcome these shortcomings, a team of developers reviews the code and checks for any badly written code....

Each kind of threat to the IT system requires a particular solution and strategy. This usually forces companies to invest heavily in protecting their vulnerabilities – the more and more varied the number of vulnerabilities, the greater the investment in security. Not all companies can afford the cost of protecting all their cyber security flanks. As a result, many companies adopt the (wrong) strategy of protecting themselves as far as the budget allows....

The procurement process management is complex as it involves purchases, inventory, orders, invoices, vendors, payments, and more. But at the same time, it is vital for company success. That’s why businesses need to automate and manage this process with applications. If you wait till the last moment to deploy procurement software in your company, there will be consequences of manual processing. Hence, it is wise to start implementing these tools as soon as you notice the friction of inefficient manual processes....

One of blockchain technology’s most significant promises is a trustless peer-to-peer system where a community helps to verify whether transactions are genuine. However, have you ever wondered exactly how that happens? Well, different blockchains use different methods that are called blockchain consensus algorithms. Also known as consensus protocols, these algorithms are sets of rules through which the networks operate. If that sounds interesting, read our comprehensive guide to discover what blockchain consensus algorithms are, their objectives, how they work, and the difference between the two most popular ones in use today....

What is Apache Jmeter? Apache JMeter has been an open source platform for assessing the performance of websites and applications since 1999. JMeter was initially created as a load testing tool for the Apache HTTP Server. Still, over the past 20 years, it has expanded into a powerful performance testing platform used by engineers, developers, and DevOps worldwide. JMeter is currently the world’s most well-liked performance testing tool, and many public and private enterprises utilize it....

Small and medium-sized businesses spend a good portion of their time and resources trying to build their brands through messages tailored to their target markets. Whether it’s internal communication to build rapport among employees, managers, and external teams or its strong, clear messages on branding, customer service, and strategy, the right tools to facilitate effective communication are necessary. Besides being vital to a business’s reputation and profit margin, a good communication platform provides management and business productivity tools that can help a company operate more effectively....

The first basic concept associated with the Metaverse emerged in the nineteenth century. Sir Charles Wheatstone pioneered “binocular vision” in 1838, combining two images for different eyes to create a three-dimensional image. In 1992, Neal Stephenson used the term “metaverse” for the first time in his novel “Snow Crash.” Stephenson mentions the Metaverse in this novel as a virtual world where his characters interact using avatars. Palmer Luckey created a prototype for VR headsets in 2010....

Organizations with different teams and departments harvest and manage their data. Data governance and privacy constraints also stop merging various public or private data. Then what could be the solution for truly centralized and digitized data processing? Here comes the fabric of data. Continue reading to learn it from the inside out. It will help you make the right decision when buying a data fabric tool. What Is Data Fabric?...

Are you in the same situation as I was? Here is how I fixed it, and you can do it too. Using Code If you are comfortable editing the PHP file, then this is recommended. Login to your WordPress server or if on shared hosting then go to cPanel » File Manager Traverse to the theme folder and add the following in functions.php file Note: as a best practice, take a backup of the file before modifying it....

Every new iPhone user’s primary concern is how they will transfer everything from their older iPhone to their new iPhone. If you’re a long-term user of iOS, moving, customizing, and personalizing essential data that you’ve been using all these years to a new device can make you a little overwhelmed. While it’s a fact that the excitement of getting a new iPhone tops everything, and you want to tear the box off to start using it right away, there are some minor challenges that we face when we migrate to a newer model and transfer data are one of them....

The HR managers, supervisors, and other top-line stakeholders of a business have been always looking for actionable models to motivate their subordinates at work. Consequently, psychologists work relentlessly on developing novel theories of motivation that could drive growth within a business by stimulating its workforce. If you are on this article, you must be a supervisor, manager, or HR who needs to figure out better strategies to keep your team motivated....

This is the optimal workflow, where the team members plan together in the same space. But what happens if you have to work remotely and your coffee no longer catalyzes your original ideas and creative output? Now, this is the point where brainstorming tools shine. This post will discuss the best brainstorming tools to increase your team’s creativity. You can operate them to enhance communication, foster creativity, and boost outputs....